Free Shipping 14-days Hassle-free return

Delivery & Return


Delivery time
For US, Purchased items usually take between 3 to 5 days to arrive. 

Shipping time varies by location. These are our estimates:

we are currently offering free worldwide shipping on every order. We package & ship orders to nearly every country across the globe but transit time will vary from location to location. Please refer to the chart below for estimated shipping time.

Location

Estimated shipping time

US

3 - 5 Business Days

Europe

5 - 20 Business Days

JP / SK

5 - 10 Business Days

Rest of world

9 - 30 Business Days

 

Will I receive a tracking number for my package?

 Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise that are beyond our control such as postal delays or customs inspections. Thank you for your patience and understanding.

What do I do if my order is lost in the mail?

Each order will be sent with insured shipping & handling to prevent lost packages. If your order happens to get held at customs, lost in transit, or returned to us for any reason, we have your back! The postal service is out of our control once your package leaves our warehouse. However, in cases like this, because the packages are insured, we will send you a new package with priority shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.


Refund & Return policy
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
  • To complete your return, we require a receipt or proof of purchase.  
   
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you have any questions, please feel free to contact us.

We're ready to help you 24/7.